The Change Experience Profile, for your team.
A real-time picture of how change is landing on each person — and what to do about it.
The Change Experience Profile is a research-grounded assessment that surfaces how a specific disruption is actually landing on each person and team. Team members complete the CEP individually and receive their own personalized report immediately. We deliver the leadership team an aggregate, anonymous picture of where the trust, clarity, and energy gaps are — followed by a facilitated readout that turns the data into next moves.
Stop guessing how the change is landing. Start knowing.
What it is
A diagnostic, not a survey
The CEP is built on the DUEL framework. It maps where each person is on Details, Unknowns, Emotion, and Legacy — the four dimensions through which any human being absorbs the impact of a hard change.
Team members get an immediate personalized report with concrete next steps for themselves. Leaders get an aggregate, anonymous read on where the team needs the most support, in language that doesn’t pathologize.
The facilitated readout is where the work actually happens: a conversation with leadership that turns the data into specific moves the next 30 days.
Bring the Change Experience Profile to your team
Tell us a bit about the change your team is navigating and we’ll set up access to the CEP and walk you through how to use it.
Who this is for
Four kinds of moments
01
Leadership teams mid-change
Senior teams in the middle of an enterprise change who want to know how it’s actually landing.
02
New leaders inheriting a team
Leaders who want a fast, accurate read on the team they’re stepping into.
03
Organizations recovering from a difficult event
Teams who need a baseline before launching recovery work.
04
Teams between consulting and coaching
Organizations weighing whether they need consulting, coaching, or training — the CEP often answers that question.
What’s included
Four pieces
01
Individual CEP
Personalized report for each team member, delivered immediately.
02
Aggregate analysis
Trust gaps, readiness gaps, key concerns by sub-team, areas of strength.
03
Facilitated readout
5-Step Readiness Pulse-Check Huddle and strategic next-step planning with leadership.
04
Optional follow-up pulses
CEP pulse checks at 90 and 180 days to track movement.
The framework underneath
The DUEL Model of Change Readiness
The four dimensions through which any human being absorbs the impact of a hard change.
DETAILS
Clarity about roles, expectations, and consequences.
UNKNOWNS
Risk, ambiguity, and the loss of control.
EMOTION
Stress load, morale, and psychological capacity.
LEGACY
Identity, meaning, and what may be lost.
What do people need right now to move through this without breaking?
Get started
Bring the CEP to your team.
A 30-minute fit call to walk through how the assessment works for your specific situation.