Dr. MaryJo Burchard

Dr. MaryJo Burchard

Helping leaders carry hard change with their humanity intact.

MaryJo is a researcher, professor, and consultant whose work sits at the place where strategy meets the human nervous system — the place where most change initiatives quietly fail. She is the founder of Concord Solutions, LLC, faculty at Regent University’s School of Business and Leadership, and creator of the DUEL Model and the Change Experience Profile.

Ph.D., Organizational Leadership Regent University Faculty Author · Palgrave Macmillan, 2025 Keynote Speaker

Most change initiatives don’t fail because the plan is wrong. They fail because the people inside the change aren’t ready.

The work

Why change readiness

Traditional change models — ADKAR, Kotter, Bridges — are built for orderly transitions. They tell you what steps to follow, what stage people are in, and how the change should unfold. They’re indispensable for planned change.

But some changes don’t look like roadmaps. They look like hurricanes. Mergers. Restructures. Sudden losses. Crises that arrive without warning and refuse to follow a stage. In those moments, leaders don’t need better messaging. They need clarity in the storm.

That gap is what MaryJo’s research and practice are built around. Her body of work doesn’t replace classic change frameworks. It picks up where they end — when conditions get unstable and what people actually need is a real-time read on how the change is landing on them.

Education · Research · Practice

01 — Education

Doctorate in Organizational Leadership

Ph.D., Regent University. Doctoral and post-doctoral research focused on change recipients, organizational trust, and the psychology of leadership under sustained pressure.

02 — Research

Published in the Palgrave Encyclopedia

Author of the DUEL Model entry in the Palgrave Encyclopedia of Leadership and Organizational Change (Palgrave Macmillan, 2025), and co-developer of the peer-reviewed ASC-DOC Trust Model.

03 — Practice

Two decades in the field

Consulting, executive coaching, and keynote work across government, healthcare, higher education, nonprofit, and corporate change leaders — from county housing departments to academic medical centers.

Featured chapters

A sought-after voice in leadership studies

MaryJo’s research is featured in three Palgrave Macmillan textbooks used in graduate leadership programs around the world.

The Palgrave Encyclopedia of Leadership and Organizational Change cover

The Palgrave Encyclopedia of Leadership and Organizational Change

Palgrave Macmillan · 2026

MaryJo’s entry: The DUEL Model

Biblical Cross-Cultural Leadership: Principles from the New Testament cover

Biblical Cross-Cultural Leadership: Principles from the New Testament

Palgrave Macmillan · 2024

MaryJo’s chapter: Lessons from the Precipice — Social Identity and Christ’s Hometown Announcement

The Palgrave Handbook of Workplace Spirituality and Fulfillment cover

The Palgrave Handbook of Workplace Spirituality and Fulfillment

Palgrave Macmillan · 2019

MaryJo’s chapter: Cultivating a Garden of Beauty and Meaning

The Spotlight Framework

The DUEL Model of Change Readiness

A research-grounded framework for the four dimensions through which any human being absorbs the impact of a hard change.

D

DETAILS

Clarity about roles, expectations, and consequences.

U

UNKNOWNS

Risk, ambiguity, and the loss of control.

E

EMOTION

Stress load, morale, and psychological capacity.

L

LEGACY

Identity, meaning, and what may be lost.

The Change Experience Profile turns those dimensions into a real-time read on where a change is actually landing — so leaders can answer the only question that matters in the storm: what do people need right now to move through this without breaking?

Books & writing

By MaryJo Burchard

Ready Now book cover

Ready Now

10 keys to facing and leading chaotic change with your soul intact

A field guide for leaders carrying changes that arrive without a roadmap.

Get it on Amazon →
Getting Ready book cover

Getting Ready

A practical workbook for change leaders

A companion guide that turns the framework into a working playbook for teams in transition.

Get it on Amazon →

As an Amazon Associate, MaryJo earns from qualifying purchases. This costs you nothing extra and helps support the work. Thank you.

On stage & in the classroom

Speaking, teaching, and labs

MaryJo is a regular keynote and lab leader for organizations facing high-stakes transitions — from the Virginia Association of Governmental Procurement to academic medical centers, faith-rooted leadership networks, public libraries, and frontline-service teams. She also teaches change leadership and organizational trust at Regent University’s School of Business and Leadership.

Her teaching and writing keep returning to one thesis: healthy change requires readiness, not just compliance. The leaders who quietly hold things together in chaos are the ones whose work she most wants to make easier.

The situations we’re asked to manage are happening to human beings. Their dignity is a sacred inheritance, even if they can’t feel it anymore. Whatever happens next, commit to stay humane.

MaryJo lives with her husband Kenny in Virginia Beach. She works hardest on behalf of leaders quietly carrying more than the org chart shows — the procurement officers, library directors, hospital administrators, principals, executive directors, and deans whose names rarely appear in the case study, but whose steady, careful leadership keeps everything else on the rails.

Get in touch

Let’s talk about the change you’re carrying.